How it works

How it works.

Home health agencies, hospices, DME suppliers and pharmacies send your office a steady stream of paperwork and calls. We step in between them and you, do the follow-up, and hand your team work that's ready to go.

01 / The basics

Where the work goes now.

Nothing changes for the agencies and suppliers you work with. They send things the way they always have. Tap any piece of paperwork below and follow it from their fax machine to your inbox.

1. Sent to your office

Tap one to follow it

2. Sebastian Network

Incoming: plan of care (485)

  1. Read485 arrives by fax and is read
  2. CheckMissing: diagnosis code and start-of-care date
  3. ChaseCorrections requested from the agency
  4. TrackCorrected 485 received and logged

3. Your practice

  • Finished work shows up here.

02 / The seven areas

Before and after.

Today

FAX · Home health plan of care (485)

PatientOn file✓
Diagnosis code________missing
Start of care________missing
Physician signature________missing

Call agency back??

Orders and referrals come in missing a signature, a code or a date. Someone notices days later and starts calling around.

With Sebastian Network

Plan of care (485) · checked

PatientOn file✓
Diagnosis codeAdded by agency✓
Start of careConfirmed✓
Physician signatureReady for you✓

Complete. Nothing missing.

We look over every document when it arrives and go after anything missing before it reaches your team.

03 / Your EHR

Keep the system you already use.

We connect to the EHR your practice already has, including Epic, athenahealth, eClinicalWorks, ModMed and NextGen. Your team doesn't need to learn anything new, and no patient data has to be moved.

A smiling doctor talking with a patient in a clinic exam room

For physicians

Less paperwork at night.

Forms show up ready to sign, so you're not finishing charts and chasing signatures after hours.

A smiling practice manager in scrubs

For practice managers

See where everything stands.

Know what's open, what's late and where billing is waiting, without asking around.

A clinic front desk with staff checking in patients and reviewing paperwork

For the front desk

Phones for patients.

Fewer calls from suppliers and agencies, so your front desk can look after the patients in the waiting room.

04 / Security

Your patients' data stays protected.

Certified

HIPAA + SOC 2

HIPAA compliant. SOC 2 Type II.

  • HIPAA compliantWe handle protected health information the way HIPAA requires.
  • SOC 2 Type IIAn independent auditor checks our security controls over time.
  • Your records stay where they areWe work alongside your EHR. Nothing gets moved.
  • Medical decisions stay with youWe only handle the admin around care. Clinical decisions are always yours.

Ready to get started?

A free local network for Sebastian practices. Keep your EHR and your team, and let us take the paperwork.

Join the network